Term and Conditions

Welcome to Timeless Shoes Shop! These Terms and Conditions outline the rules and regulations for using our website and purchasing our family-friendly footwear. By accessing our site and making purchases, you agree to comply with these terms.

1. Website Usage

1.1 Eligibility

Our website and services are intended for users who:

• Are at least 18 years old or have parental consent
• Reside in our service areas (excluding certain Asian and remote regions)
• Agree to these Terms and Conditions

1.2 User Responsibilities

When using our site, you agree to:

• Provide accurate account information
• Not use our site for any unlawful purpose
• Not attempt to gain unauthorized access to our systems
• Not interfere with other users’ enjoyment of the site

2. Products and Services

2.1 Product Descriptions

We offer high-quality footwear for:

• Men
• Women
• Children (Little Kids and Big Kids categories)

Our collections include sneakers, sandals, slip-on shoes, and specialized lines like Wally and Wendy.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Pricing

Prices are shown in USD and are subject to change without notice. We are not responsible for typographical errors in pricing.

3. Orders and Payments

3.1 Order Process

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive an order confirmation email.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

3.3 Payment Security

All transactions are processed through secure payment gateways. We do not store your complete payment information.

4. Shipping Policy

4.1 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)

4.2 Delivery Times

Delivery times are estimates and may vary due to:

• Customs processing
• Local postal services
• Unforeseen circumstances

4.3 International Shipping

Customers outside the U.S. are responsible for:

• Any customs duties or import taxes
• Compliance with local regulations

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery. To be eligible:

• Items must be unworn with original tags
• Original packaging must be included
• Proof of purchase is required

5.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

• Worn sandals or those with damaged packaging
• Worn slip-on shoes or those with damaged packaging

5.3 Refund Process

Refunds are processed within 3-5 business days after we receive and inspect your return. Shipping fees are non-refundable except for defective items.

5.4 Exchanges

Exchanges are subject to product availability. Price differences will be adjusted accordingly.

6. Intellectual Property

All content on our website, including:

• Logos
• Product designs
• Images
• Text

are the property of Timeless Shoes Shop and protected by intellectual property laws. Unauthorized use is prohibited.

7. Limitation of Liability

Timeless Shoes Shop shall not be liable for:

• Any indirect, incidental, or consequential damages
• Delays or failures in delivery beyond our control
• Minor variations in product color or texture due to screen settings

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect and use your information.

9. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our site after changes constitutes acceptance of the new terms.

10. Contact Information

For questions about these Terms and Conditions, please contact us at:

Timeless Shoes Shop
4158 Ashmor Drive
Crookston, US 56716
Email: [email protected]